Cookware  "n"  Accessories

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100% Satisfaction Guaranteed with 30-Day Money Back Guarantee!

SHIPPING INFORMATION

Orders will be processed and shipped within 24 to 48 from the time of purchase. We will ship within the United States and also International. We ship via (UPS) United Parcel Service and Fed Ex depending on the item and the "ship to" address. If you have any other questions or concerns regarding shipping, please feel free to contact us via email.  

Shipping charges listed are for those with street addresses. If you are in need of an item shipped to a PO Box, Military address, outside of the 48 Contiguous States (but still within the United States) and all International locations please contact us with your zip code for a shipping quote prior to purchasing.

For all International locations we prefer that you send us your entire ship to address when requesting a quote, as some shippers require the entire address when calculating shipping costs and we want to find you the most economical AND the safest shipping method possible.

The Reco Collection will ship within five to seven BUSINESS days (usually sooner) after a cleared payment has been received. Then please allow for shipping transit time to your location.

Combined Shipping Information 

Shipping rates are always a better value when purchasing multiple items. Combining items always offers a better rate than shipping individual items. Some items because of weight, size, or a variety of other reasons such as safe shipping of a particular item cannot be shipped in the same box. Although some items cannot ship together and if you are ordering multiple pieces just let us know as we do offer multiple item discounts on shipping even when they cannot be combined.

Discounts & Ordering Information For High Dollar Items & Volume Purchases

Whether you are a home owner, hotel, restaurant or any type of business looking at some of our high dollar items or to purchase in volume contact us for more information and special pricing details.

When considering purchases of our high dollar items and/or looking at purchasing in volume contact us with a list of the items and the quantity of those items that you are interested in. We can and will work out discounted pricing for these type of purchases and can set up a personal listing for you to check out with once we are both in agreement on the items of interest, quantity of those items and the pricing information quoted to you.

WARRANTY 

All items are warranted directly by the manufacturer. No other warranty either expressed or implied is offered by ViewCo Inc.

Cookware ‘n' Accessories  is not responsible for normal wear & tear, abuse, or mistreatment of item(s). Items which are reported defective within 30 days of receipt will be replaced or if requested, a refund will be issued. Claims reported after 30 days of receipt for any defects may be replaced or repaired at the discretion of Cookware ‘n' Accessories at no charge.  This warranty does not cover damage resulting from misuse, abuse, negligence, accidents, overheating, improper repair, commercial use, nor does this warranty cover scratches, stains, or discolorations of the exterior or consequential damages are expressly excluded by this warranty. 

Innova, Inc. warrants Classicor cookware to be free from defects in materials and workmanship under normal household use for a period of 25 years from the date of original purchase.  Leyse cookware set is warranted directly by the manufacturer for 50 years. Kitchen Basics is warranted directly by the manufacturer for 25 years. Leyse Electric Fry pan is warranted by the for (1) one year. During this period, Innova, Inc, will repair or replace, at its option, any defective part or product returned with the original purchase receipt to the designated INNOVA service center, transportation prepaid. If the product can not be repaired, you may receive a new or refurbished product. If the product is out of production, a new or refurbished product of the same function and similar value will be substituted. 

RETURN/REFUND POLICY 

Please inspect your package upon delivery. If there is a problem with your order, you will need to contact us within 7 business days of receipt by email at support@cookwarenaccessories.com

There is a 30 day guarantee of product from the receipt of order. After the 30 days, the Manufacturers warranty will be in place.
Upon receipt of your item, cookwarenaccessories.com will issue a credit less handling fees and the original shipping fees. cookwarenaccessories.com charges a 15% restocking fee for all non-damaged/non-defective returned items.  

We normally ship all in stock items within 5 business days from the time your order is received. Orders are usually shipped via UPS and actual delivery time will vary according to your UPS Zone. (in most cases it averages 5-10 business days from the day that the order was placed) Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival in our warehouse. 

Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 2 to 6 weeks due to an unforeseen circumstance. We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available.

If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times for particular products and locations.

Shipping and Handling charges are based on merchandise totals BEFORE any discounts 

TAXES

Cookware ‘n' Accessories does NOT charge sales tax for orders placed outside of Washington state! If you order within the state of Washington, you will be charged an additional 8.9% for sales tax.

BACKORDERS

In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for the order.

CANCELLATIONS

Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 24 hours of the order being placed. Shipping, and handling charges will apply to all orders shipped prior to our receiving your cancellation. Please email  support@cookwarenaccessories.com  to cancel an order.

Gail Johnson/Owner

support@cookwarenaccessories.com

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